Referrals & Appointments
The Puget Sound Military Appointment Center, 1-800-404-4506, is open Monday through Friday, 6 a.m. to 8 p.m., Saturday and Sunday 8 a.m. to 5 p.m. and closed for federal holidays.
Book Appointments Online:
Visit Online:
MHS Patient Portal
Appointment Timeframes:
Acute Appointment (ACUTE): Same Day
Procedure (PROC): 28 days or provider designated duration
Future (FTR): 7 days or provider designated duration
How To Do A Rx Medication Renewal:
Call your Medical Home Team and provide name of medications and dosage along with your name, sponsor's last 4 SSN and a good contact number in case there are any questions. Once you place your request, allow at least 24 hours and call (360) 230-1612 to check the status of your refill.
Refills - See the NMRTC Pharmacy page:
NMRTC Pharmacy Page
How to request medication renewals and refills
How To Obtain Results:
Visit Online:
MHS Patient Portal
How To Enroll On Health Net Federal Services
You can click the following lInk to start your enrollment process:
Health Net Federal Services.
How To Communicate With My Team Provider
Call your primary care clinic for clinic information. You can also communicate with your provider using
MHS Patient Portal.
How To Cancel Appointment
Please call at least 24 hours prior to cancel your appointment.
How To Schedule An Appointment By Phone
Puget Sound Military Appointing Center (PSMAC): 1-800-404-4506
Monday - Friday: 6 a.m. to 8 p.m., Saturday and Sunday 8 a.m. to 5 p.m. and closed for federal holidays.
MHS Nurse Advice Line
NURSE ADVICE LINE (NAL):
1-800-874-2273, Option: 1
MHS Nurse Advice Line Beneficiary Portal
MHS Nurse Advice Line
Specialty Referral Guidelines
Note: Please be aware that when a patient reverts to a military treatment facility not currently using MHS GENESIS, they must convert back to using the TRICARE Online Patient Portal.