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About Us

Contact Us

Bremerton Naval Hospital
1 Boone Rd
Bremerton, WA 98312
(360) 475-4000
 

Customer Service

Patient Relations/Advocate 

Phone Number: 360-475-4868
Hours of Operation: 8 a.m. to 3 p.m.

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer 

Phone Number: 360-475-4438

Interactive Customer Evaluation (ICE)


To file a Joint Commission complaint/grievance

Filing Grievances.  You have the right to:
Make recommendations
Ask questions
File grievances

To do this, you can reach out to patient relations representative or the Patient Relations Office.  If your concerns aren't resolved, you have the right to call the Joint Commission at 1-800-994-6610.  You can also file a complaint online at http://www.jointcommission.org/report_a_complaint.aspx

 

    Don't forget to keep your family's information up-to-date in DEERS.