Branch Health Clinic Everett

Welcome to Naval Station Everett! The Naval Branch Health Clinic Everett, also known as David R. Ray Branch Medical Clinic, and its parent command, Naval Hospital Bremerton, has three primary missions in support of our warfighters, past and present and their families by: providing exceptional care anytime and anywhere; shaping military medicine through training, mentoring and research; and preparing our forces for deployment.

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Medical Home Port
Dental
Pharmacy
Mental Health
Specialty Services
Readiness & Records

About Us

Located on Naval Station Everett in Building 2010, Naval Branch Health Clinic Everett provides routine and acute medical health care, pharmacy services, specialty services, vision care and dental care to its eligible beneficiaries.

Hours of Operation

Medical – 7:30 a.m. to 4:00 p.m.
Dental – 8:00 a.m. to 4:00 p.m.
Pharmacy – 8:30 a.m. to 12:00 p.m., 1:00 p.m. to 3:00 p.m.
We are closed every Thursday at 12:00 p.m. and all federal holidays.

Services Available

Medical Home Port – routine & acute medical care
Specialties

• Physical Therapy
• Optometry
• Audiology – Hearing Conservation
• Occupational Health
• Industrial Hygiene
• Preventative Medicine including immunizations

Pharmacy
Radiology – X-rays
Laboratory
Dental
Administrative

• Readiness
• Records

Commonly Used Phone Numbers

Pacific Integrated Referral & Appointing Center	(800) 404-4506
Dental	(425) 304-4092
EFMP Coordinator	(425) 304-4165
Family Medicine	(425) 304-4142 / 4162
Health Benefits Advisor	(360) 475-4651
Immunizations	(425) 304-4064
Laboratory	(425) 304-4080
Medical Records	(425) 304-4173
Occupational Health	(425) 304-4083 / 4134
Optometry	(425) 304-4112
Pharmacy Refills	(360) 230-1612
Physical Therapy	(425) 304-4112
Preventative Medicine	(425) 304-4229
Radiology	(425) 304-4070
Readiness	(425) 304-4064
Referral Management	(360) 475-4455
TRICARE West Region	(800) 874-9378

Don’t forget to keep you and your family’s information up to date via DEERS!                                                   

Family Medicine

Your Family Medicine team consists of a primary care manager (PCM) either a physician, physician assistant, or a pediatrician, who works alongside registered nurses, independent duty corpsmen, medical assistants and corpsmen following the Medical Home Port model. Our goal is to provide routine care from birth up to 65 years of age for active-duty family members, retirees and their family members, and active-duty personnel not on a ship.

Hours of Operation

Monday – Wednesday, Friday 7:30 a.m. to 4 p.m.
Thursday 7:30 a.m. to 12:00 p.m.
Closed on all federal holidays.

Appointments

To schedule, reschedule, or cancel an appointment, please call the Appointing Center at (800) 404-4506.

Ages Seen & Enrollment

We see all ages from birth to 65. We prioritize our empaneled beneficiaries. To manage your primary care manager (PCM) visit milConnect to enroll to our clinic. We do not see U.S. Family Health Plan PacMed.

Contact Us

The preferred method to reach your care team is to message “Everett Branch Clinic Primary Care Clinic” via Messaging on MHS GENESIS Patient Portal.

Walk In Contraceptive Clinic (WICC)

On Wednesday mornings, walk-in or schedule to discuss contraceptive counseling and other birth control methods.

Primary Care Behavioral Health Consultant

Same day and scheduled appointments with a behavioral health consultant are available to discuss health behaviors or change current behavior that interfere with overall health and wellbeing.

Turning 65 Soon?

Naval Branch Health Clinic Everett does not see beneficiaries age 65 and above. To learn about continuing TRICARE benefits with Medicare, view our TRICARE and Medicare Turning Age 65 Brochure.
 

 

Ancillary & Specialty Care

Hours

7:30 a.m. to 4:00 p.m.
We are closed every Thursday at 12:00 p.m. and all federal holidays.

Audiology

The hearing conservation program serves active-duty service members, reserve service members, and eligible civilian employees by providing audiograms by appointment only. Call (800) 404-4506 to schedule.

Immunizations

Immunization services for TRICARE beneficiaries are designed to ensure access to essential vaccines that protect against preventable diseases. TRICARE covers a wide range of immunizations recommended by the Centers for Disease Control and Prevention (CDC) for individuals of all ages, including children, adolescents, and adults. Beneficiaries can receive these vaccines at military treatment facilities, network pharmacies, or authorized civilian providers without additional out-of-pocket costs when administered by a TRICARE-authorized provider. Staying up to date with immunizations is vital for maintaining health and readiness, especially for military families and personnel.

Beneficiaries should consult their healthcare provider or visit a military treatment facility to confirm vaccine availability and ensure they meet the recommended immunization schedule. Your health record, including immunizations, is viewable via MHS GENESIS Patient Portal. 

NMRTU Everett Immunizations department has walk in services from 8:30 am to 11:30 am, 1:00 pm to 3:00 pm Monday-Friday. Closed after 11:30 am on Thursdays due to clinic training. NMRTU Everett Immunizations department can be reached at 425-304-4064.

Industrial Hygiene

Industrial Hygiene is an applied science that including the recognition, evaluation, and control of occupational health hazards, such as noise, heat, light, chemicals, ionizing/non-ionizing radiation, and biological hazards, in accordance with Navy and OSHA instruction. For additional information, call (425) 304-4084.

Laboratory

Performs comprehensive and routine laboratory testing. Fasting labs require no food or drink for 12 hours, excluding water and black coffee. Results accessible via MHS GENESIS Patient Portal. For information about results, reach out to the ordering provider. Call (425) 304-4080 for questions about our services.

Mental Health

Available to active-duty family members and active-duty personnel not on a ship by self-referral and/or provider referral. Services include the diagnosis and treatment of mental health conditions in individual and group settings. Group sessions are available on walk-in  basis from Tuesdays 09:30 a.m. to 11:00 a.m. To learn more about the intake process or for questions, call (425) 304-4087.

Occupational Health

Available to active-duty service members and civilian employees to prevent work-related injuries and illness. Services include:

• Medical surveillance screening and physicals (by appointment only)
• Certification screening and physicals (by appointment only)
• Bloodborne pathogen exposure and follow-up

Call (425) 304-4083 or (425) 304-4134 to schedule.

Preventative Medicine

Preventative Medicine provides specialty support with the emphasis on identification and resolution of preventable health problems to assist in disease surveillance and control, environmental (including shipboard) sanitation, climatic injury prevention, and pest/disease vector control. Specific programs provided are:

• Sexual health education
• Seasonal influenza vaccination campaign
• Food service inspections and training
• Habitability inspections
• Day-care inspections

For additional information on programs, services and scheduling contact the Preventive Medicine department at 425-304-4229 or by email.

Radiology

Available to active-duty service members, active-duty family members, reservists, and retirees; we perform digital, diagnostic x-ray imaging and assist in transferring provided records from outside facilities via cd. Call (425) 304-4070 for questions.

Physical Therapy

Available to active-duty service members and reservists by either self-referral or provider referral; we perform musculoskeletal evaluations and comprehensive therapeutic exercise programs. Call (425) 304-4112 for schedule and questions.
 

Dental

The dental services at NBHC Everett are dedicated to the oral care of our military service members. The dental clinic is not staffed to treat family members or retirees.

Hours of Operation

Active Duty Sick Hall Monday – Friday, 8:00 a.m. to 10:00 a.m.
Monday – Wednesday, Friday 8:00 a.m. to 4 p.m.
Thursday 8:00 a.m. to 12:00 p.m.
Closed on all federal holidays.

Services Provided

• General Dentistry
• Oral Diagnosis
• Oral Surgery – extractions
• Periodontics – cleanings
• Endodontics – root canals
• Prosthodontics – crowns and replacement of missing teeth

Family Members

Learn about plan options at United Concordia.

Retirees & Survivors

Learn about plan options at TRICARE Dental Benefits for Retirees and Survivors.
 

Vision

Hours of Operation

Monday, Wednesday, & Friday 7:30 a.m. to 4 p.m.
Tuesday & Thursday 7:30 a.m. to 12 p.m.
Closed on all federal holidays.
Although we are unavailable for regular eye exams on Tuesday afternoons, we are open for vision screenings and completing 2808 forms.

• For separation physicals, retirement physicals, driver’s license screening or any other physical with paperwork filled out, please walk-in on Tuesday afternoons. You may also walk-in during normal business hours for these services, but due to patient care, our services may be limited.
• To schedule follow-up appointments, or requesting eye dilation, please call (425) 304-4112 or stop by in-person to schedule.
• Please arrive 15 minutes prior to your scheduled appointment for screening tests and bring your ID card, glass, and contact lenses with you.

Scope of Care

Our Optometry team provides comprehensive optometric care to active-duty service members with TRICARE Prime.

Services included:

• Routine Eye Exams
• Diabetic Eye Exams
• Primary Eye Care
• Ocular Disease Care
• Urgent/Emergent Eye Care during business hours
• Contact lens fitting are not a TRICARE benefit, however, as a courtesy, we provide contact lens verification (we renew current contact lens prescriptions). We cannot offer initial contact lens fittings for new contact lens wearers.

Glasses Eligibility

ACTIVE DUTY/AGR	1 Frame of Choice per year (clear lenses only) 1 Standard Issue (clear lenses) 1 Standard Issue (tinted lenses) 1 Gas Mask Insert as required (deployable command) 1 SCBA Mask Insert as required (deployable command) 1 ESS Insert as required (Army, Marines)
RESERVIST	1 Standard Issue or 1 Frame of Choice per year plus inserts (if not on Active Duty orders) Same as Active Duty (if on Active Duty orders for 31 days or more)
RETIREES	1 Standard Issue only (bifocal/trifocals) OR 1 Standard Issue for Near & 1 Standard Issue for Distance
FAMILY MEMBERS	NOT ELIGIBLE

 

Refractive Eye Surgery Information

Laser eye surgery, e.g., PRK, LASIK, and SMILE, are currently being offered only for active-duty service members at Naval Hospital Bremerton Ophthalmology.

Patients interested in a refractive surgery consult should first schedule an appointment for a comprehensive eye exam with Optometry.

To be considered for surgery, patients must meet the following standards:

• Active duty
• > 18 years old
• Minimum of 1 year left on active duty
• Stable glasses prescription with two separate eye exams over the period of one year (please bring a copy of your last civilian eyeglass prescription if this is your first comprehensive eye exam in the military as boot camp or military processing screenings do not count as comprehensive eye exams for refractive surgery purposes)
• Glasses prescription within certain limits

Pharmacy

We offer TRICARE prescription services at no cost for:
TRICARE Beneficiaries
We fill new prescriptions and refills at no cost for covered medications.
Learn more about eligibility for TRICARE pharmacy benefits.

Filling New Prescriptions

We fill prescriptions from both military and civilian providers.

Providers from Military Facilities:

Your provider may submit a prescription directly to the pharmacy during or after your appointment.

• You can activate the prescription(s) and wait, or
• You can come back later to pick them up.
• You can request prescription filling remotely with QAnywhere by texting ‘Get in Line’

Civilian Providers

If you have prescriptions from a TRICARE-authorized civilian provider:

• The provider can submit an electronic prescription to our pharmacy, or
• You can hand-carry a written prescription to our pharmacy. Note: This is the least preferred option.

To submit an electronic prescription:
Ask your provider to select the:

• Pharmacy name: DOD EVERETT
• NPI number: 1952408718

If you hand-carry a written prescription:
Present to the Lobby during business hours, scan the QR code on display to obtain a ticket. Use free text option to request processing of a written prescription. We will call you to the window to collect the paper prescriptions to begin processing.

Activating New Prescriptions

There are multiple ways to activate your prescription. Patients may initiate the filling process as soon a prescription is electronically submitted by their provider.

Option 1: Fastest and Preferred

Scan the QR code below or text ‘Get in line’ to 1-877-909-2512


Follow the prompts on your mobile device.

• Select Desired Pick-up Location
  • Everett Pharmacy – ScriptCenter, Lobby
    • Only available to select during Pharmacy Hours of Operation
• Enter DOD ID and enter a cell phone number to receive text message updates
• Select desired pick-up location
  • ScriptCenter – ready after 1:00 p.m. the next business day
    • Refrigerated meds will not be loaded into the ScriptCenter and may be picked up in the Pharmacy Lobby
  • Pharmacy Lobby – if you plan to pick up same day, anything not picked up from the Pharmacy will be loaded into the ScriptCenter after 1:00 p.m. the next business day.

• Ticket numbers reset daily.  The ticket number assigned works ONLY on the day you obtain it. 

Option 2: In Person

• Refer to Option 1

IF YOU DO NOT HAVE A PHONE

• Stand at the designated location at window 4 to receive a ticket.  After a ticket has been assigned, please sit in the lobby.   We will call you to the window when it is your turn to activate your prescription(s). 

 Option 3: Secure Messaging

• Send a new prescription request to the pharmacy via secure messaging through the MHS GENESIS Patient Portal.
• We respond to all portal messages within 72 hours and provide a date and time your order will be ready for pick-up in the Script Center Vending Machine.  Fridge products and oversized items will remain at the Pharmacy for pick-up during business hours.

Requesting Prescription Refills

Option 1: Online (Fastest and Preferred)

• Log in to the MHS GENESIS Patient Portal and select the Rx Refills tab.

• Select the medication(s) you want to refill.
• Follow the prompts to select a pick-up location.   
• You’ll be given a date and time when your refill(s) will be ready to pick up.

Note: If you’re not a registered user, you’ll need to sign up first.

Option 2: Automated Refill Request Phone Line

• Call our pharmacy refill line at 360-230-1612
• Follow the prompts to select where you want to pick up your refills.

Picking Up Your Prescriptions

You’ll need a valid uniformed services ID card to pick up a prescription. This includes children aged 10 and older. Prescriptions not picked up will be returned to stock after 10 calendar days. If you can’t pick up your prescription within this timeframe, please contact the pharmacy. If you’re picking up a prescription for another person, please bring that person’s valid uniformed services ID (or photocopy, digital picture).

ScriptCenter

• The ScriptCenter is located in The Commons, Bldg 1950; same location as the gym, pool, MWR, NOT the clinic. 
• The Commons is staffed 7 days a week until 9pm, not staffed/opened to the public on Federal Holidays. 
• If you register your ID card with the Gym front desk, you’ll have 24/7/365 access to the building, not limited to staffed hours to retrieve your medication
• All non-fridge prescription items are dispensed from the ScriptCenter.
• All unclaimed same-day Lobby orders will be automatically placed in the Script Center, ready for pick up the next business day after 1:00 p.m. 

Note: If you’re not a registered user, you’ll need to sign up first.

• Enroll in the ScriptCenter by following the prompts on the display and use the prescription number from your order, when setting up the account. 
• Select a user ID and PIN you will remember.  All users are required to have their own individual account for access. We discourage biometric/fingerprint--it's not perfect.

If you have issues retrieving your order, message us during Lobby Service hours.  There is no support after hours. 

Branch Health Clinic Everett Pharmacy

• Refrigerated medications and oversized items will remain in the Pharmacy inside the Clinic, Bldg. 2010, available for pick-up during business days.

Drug Take Back Program

Proper disposal of prescription drugs reduces the risk of unintentional poisoning, drug abuse, and environmental harm.
If you want to dispose of unwanted or unneeded drugs:

• Use the secure (blue) bin located in the Pharmacy lobby.
•  We recommend removing the capsules and tablets from the vials and placing them in a clear plastic bag to protect your privacy and save space.

Several exclusions apply. We cannot accept:

• syringes
• needles
• liquids greater than 4 ounces

Also, if a medication appears on the FDA Flush List, it may be disposed by flushing.

Disposal of Sharps:

Residents of Snohomish County may seal sharps in a designated ‘sharps container’ OR hard plastic, such as a laundry detergent bottle with screw top lid, labeled ‘SHARPS’ in permanent ink.  Drop off at:

• Household Hazardous Waste Drop Off Station located at 3434 McDougall Ave Everett WA.
• Hours of operation:  Wed – Sat, 8am – 4pm;
• Limit one container per person per week. 

Alternative Disposal Options: 

• Visit safeneedledisposal.org for pharmacies and service providers accepting sharps.  Call ahead for disposal instructions

Frequently Asked Questions

How do I know if my prescription is covered?

All military pharmacies follow the TRICARE Formulary – a list of TRICARE-covered  prescription drugs and supplies. The TRICARE Formulary lists:

• Which drugs are covered.
• Drug information and frequently asked questions.
• Cost details ($0 at a military pharmacy and out-of-pocket costs elsewhere).
• Medical necessity/prior-authorization requirements and link to forms.
  • If a prior-authorization and/or medical necessity is required, your provider must submit the request to TRICARE before your prescription can be filled.

Can my network provider send controlled substances prescriptions electronically?

Yes! By regulations, all prescribers should send controlled substance prescriptions electronically.

Can I refill a prescription if the last fill was not at a military pharmacy? 

Yes!  Contact your provider and ask them to send an electronic prescription to DOD Everett. It’s helpful to have the prescription bottle available to give the us the pharmacy name, phone number, prescription number, and medication name and dates.

Can I pick up medications for another person?

Yes! Please bring a valid uniformed services ID (or photocopy, digital pictures) for all patients getting prescriptions. Please note: Children 10 years of age or older must have their own ID card.

What is the difference between a new, refill, and renewal prescription?

A new prescription is one a provider writes for a specific quantity and subsequent refills. It may require extra verification or prior authorization.
A refill is an additional supply of your medication that your doctor authorized as part of your original prescription. This pre-approval allows the pharmacy to dispense more of your medication without requiring a new prescription from your doctor. For example, take one tablet daily, quantity 90 with 4 refills. This means the patient can call the pharmacy every 90 days to have medication for a year without seeing their doctor for a new prescription every 90 days.
A renewal is for a medication you’ve already been prescribed but it has expired or run out of authorized refills.

What if I need a non-formulary or non-stocked medication?

If you’re prescribed a non-formulary medication, there are extra steps for your provider to complete. Non-formulary drugs are non-stocked medications at MTF pharmacies. For these drugs, expect a longer turnaround time for preparation and ordering, or you may have to use an alternative pharmacy option, such as a TRICARE retail network pharmacy or the TRICARE Pharmacy Home Delivery.

What do I do if my medication is out of stock?

• Ask your provider if they can approve you to switch to an alternative medication.
• You can fill your prescription at a TRICARE network pharmacy or TRICARE Home Delivery. TRICARE copayments apply.
• Be sure to ask for the expected resupply date so you know whether to wait or seek another option

I’m deploying. How can I fill my prescriptions?

Before deploying, MTF pharmacies can provide your initial deployment prescription in a quantity to support your deployment within legal requirements. You can fill prescriptions and get refills through the Deployment Prescription Program once in theatre if the location is not restricted by foreign postal law.

 

Contact Us Branch Health Clinic Everett Pharmacy Location 2000 W. Marine View Drive Bldg 2010 Everett, WA   98247 Recorded Information 425-304-4053 425-304-4054 To reach a Pharmacy Staff Member Text the words ‘Get in line’ to 1-877-909-2512 during business hours.  Send a secure message using the MHS Genesis Patient Portal Hours of Operation Monday – Wednesday, Friday 8:30 a.m. – 3:00 p.m. Thursdays 8:30 a.m. – 12:00 p.m. Closed on all Weekends and Federal Holidays

 

Admin

PHA

1. Click link below to be directed to the ePHA website.
   https://eha.health.mil/EHA/
2. 1. If it is the first time on site (you must create an account with username & password, then associate CAC with account.) Once complete you will be able to login in with CAC PIN.
3. Once logged into site click MY PHA to complete member portion.
4. Two options after completing your provider portion and certifying.
   1. Option 1: Book an appointment with Virtual Integrated Patient Readiness & Remote Care Clinic (VIPRR) by calling (844) 863-3236. Have your DoD 10-digit ID number and command Unit Identification Code (UIC) ready.
   2. Option 2: If unable to utilize VIPRR service, notify our PHA team within Family Medicine via email, or QR code, below that, “I have completed my online ePHA, requesting review and scheduling.”

Readiness

The Readiness department assists with active duty personnel and their families in completing the following examinations and physicals:
Operational and Overseas

• Needed for individuals who will be going operational, or to a deployable unit.
• Family members will use the same form and schedule their appointment with PCM.
• Complete within 30 days of receiving orders.
• Must have hardcopy orders in hand to properly screen.

 Commissioning Physical

• Needed for anyone putting in a commissioning package
• If with an NROTC unit, make sure you contact us well ahead of time as you are most likely missing basic requirements that take time to resolve.

Separation and Retirement Physical

• Individuals who are separating.
• Individuals who are retiring.
• Need to be completed within 180 days of last AD day. Not beginning of terminal leave.
• This physical has nothing to do with your VA claim, if you are looking for information about what to do and how to navigate the VA claim process please call your local DAV or visit their website.
• INDIVIDUALS BEING MEDICALLY SEPARATED ONLY NEED AN SF600 & A SIGNATURE ON NPPSC 1900/1.

Visit the Naval Branch Health Clinic Bangor’s Readiness tab or call (360) 315-4319 for assistance with completing the following physicals:

• Submarine Physical
• Nuclear Field Duty Physical
• Dive, Naval Special Warfare, Special Operation Physical

Visit the Oak Harbor Flight Medicine Clinic or call (360) 257-9400 for:

• Flight Physicals
• Search Air & Rescue Physicals

Medical Records

The Naval Branch Health Clinic Everett’s medical records maintains a closed medical records system and performs the following services:

• Register newborns into DEERS
• Automatic delivery of health records for scheduled in-house appointments
• Release of pertinent medical history for civilian referrals

For additional information, contact us at (425) 304-4173.

View your own documentation and results now via MHS GENESIS Patient Portal.

Exceptional Family Member Program

The Exceptional Family Member Program (EFMP) is a mandatory enrollment program for families that have a chronic condition lasting longer than 6 months and qualifies as an exceptional family member. The program works with military and civilian agencies to provide comprehensive and coordinated community support, housing, education, and medical services. EFMP goals are to:

• Coordinate overseas screenings to confirm availability of medical and educational support at overseas locations
• Identify those who require assignment within major medical areas
• Identify those who are eligible for homesteading

For additional information, contact the EFMP coordinator at (425) 304-4165.
 

Frequently Asked Questions

• Why is it important that I have a Primary Care Manager?
  • The Medical Home Port team will ensure that care is all-inclusive and integrated with all other care provided within our healthcare system. Care delivered in Medical Home Port model includes, but is not limited to, readiness, prevention, wellness, behavioral health, and disease management.
• What is a Medical Home?
  • Medical Home is a model of patient and family-centered health care delivery for primary care that is team-based, comprehensive, and designed to fully meet the complete primary care health and wellness needs of our patients.
• Does the pharmacy have a phone number to talk to someone?
  • No, we utilize a texting feature during normal business hours or the MHS GENESIS Patient Portal. See our Pharmacy tab for pharmacy specific information and frequently asked questions.
• What if I’m sick and need to be seen right away?
  • If experiencing immediate life-threatening issues, call 911 or seek emergency care at the closes Emergency Department.
    For all others during business hours you may the Nurse Advise line for advice.  We can generally make you an appointment that same day or first thing the following morning.