Do you have concerns about the quality of care you received? Naval Hospital Bremerton, a Joint Commission Accredited Healthcare Organization, wants to know about it.
We encourage you to bring your concerns to the customer Relations Office. The Customer relations Program is designed to help you resolve any questions, problems, or special needs that may arise regarding your visit. You may contact Customer Relations at any of the phone numbers listed below.
We also encourage you to provide feedback by completing an ICE survey.
To file a Joint Commission complaint/grievance
Filing Grievances. You have the right to:
To do this, you can reach out to patient relations representative or the Patient Relations Office. If your concerns aren't resolved, you have the right to call the Joint Commission at 1-800-994-6610. You can also file a complaint online at http://www.jointcommission.org/report_a_complaint.aspx