Urgent & Emergency Care
*** UPDATE: Our Urgent Care Clinic transitioned from a 24 hour schedule to being open from 8am to 8pm seven days a week. ***
Note: Inpatient services on Northwest Beginnings Labor and Delivery will still be available 24 hours a day/seven days a week.
What's the difference between an urgent care clinic (UCC) and an emergency department (ED)? Where - and what - should Naval Hospital Bremerton (NHB) patients do when needing immediate care?
NHB providers, nurses, and support staff understand that determining where to seek immediate care can be confusing. It is imperative that anyone with a potential threat to loss of life, limb or eye-sight go immediately to the nearest Emergency Department - or call 911 - instead of traveling to NHB's UCC.
An available resource for patients to help determine if they should use an urgent care clinic (UCC) OR an emergency department (ED) is the Nurse Advice Line (NAL). The NAL is available 24 hours a day, 7 days a week.
The nurse will discuss the patient's concerns and provide recommendations for home treatment/care if applicable, and whether the issue should be addressed via an ED or UCC visit. The Nurse Advice Line's toll free number is 1-800-874-2273, and then select option one.
Conditions that require emergency medical care include:
- Severe chest pain or difficulty breathing
- Compound fracture (bone protrudes through skin)
- Convulsions, seizures or loss of consciousness
- Fever in newborn (less than three months old)
- Heavy, uncontrollable bleeding
- Deep knife wounds or gunshot wounds
- Moderate to severe burns
- Eye injuries or loss of vision
- Anaphylaxis (allergic reactions)
- Serious head, neck or back injury
- Severe abdominal pain
- (Signs of) Heart attack (chest pain lasting longer than two minutes)
- (Signs of) Stroke (loss of vision, sudden numbness, weakness, slurred speech, or confusion)
- Suicidal or homicidal feelings
Urgent medical conditions are ones that are not considered emergencies but still require care within 24 hours. Below are some examples of such conditions:
- Accidents and falls (less than five feet)
- Sprains and strains
- Moderate back problems
- Breathing difficulties (i.e. mild to moderate asthma)
- Bleeding/cuts - not bleeding a lot but requiring stitches
- Diagnostic services, including X-rays and laboratory tests
- Eye irritation and redness
- Fever or flu
- Vomiting, diarrhea or dehydration
- Severe sore throat or cough
- Minor broken bones and fractures (i.e. fingers, toes)
- Skin rashes and infections
- Urinary tract infections
Patients are also encouraged to use their provider and/or Medical Home Port team to schedule appointments for common illnesses such as flu and fever; minor injuries such as sprains and strains; and regular physicals, prescription refills, vaccinations and screenings.